Company Policies

Privacy Policy

Introduction

We value your privacy at Blackrock Expert Services Limited (Blackrock) and we are committed to making it as easy and transparent for you to manage and understand how we use your data. In line with GDPR regulations concerning data protection, Blackrock’s privacy policy below outlines how we collect, store and process your data. It also describes the choices available to you regarding our use of your personal information, and how you can access and update this information. If you have any questions, comments or complaints, or if you would like to request copies of your data, delete or opt out of all data services, please contact: info@blackrockx.com

When do we collect personal data?

We collect information about you if:

  • you use this website;
  • you enquire about, or engage Blackrock to provide, its services (either in a personal capacity, or as a representative for your employer or client);
  • the use of your personal information is reasonably necessary to provide our services (in these circumstances, your personal information may be disclosed to us by our client who may, for example, be your employer or service provider, or we may obtain your personal information from a range of public or subscription sources, directly from you, or from your associates or persons known to you);
  • you apply for a position with Blackrock;
  • you attend a Blackrock hosted or sponsored event;
  • you contact us with any other enquiry, complaint or notice.

What data do we collect?

Website Users

Our Site may use “cookies” to enhance visitor experience. Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Former, Current and Prospective Clients

If you submit an enquiry to Blackrock about our services (either over the website, or by emailing, telephoning or meeting with one of our colleagues), then we will process information such as your name, job title and contact information in order to respond to your enquiry.

If you attend a Blackrock event, or if you associate with a Blackrock colleague at, for example, an industry event, then Blackrock may collect basic personal information, such as contact details, which you voluntarily provide (for example, by filling in a form or handing over a business card) in order to facilitate your participation in the event, and for the management of our relationship with you as an actual or prospective client.

If you or the organisation you are associated with becomes a Blackrock client, then we may process your personal information in order to:

  • carry out Conflict Checks and screening prior to starting a new engagement (as well as basic contact information, this may mean processing compliance related information such as proof of your identity, information about your professional background, history of directorships and, in some circumstance, details of any criminal convictions or adverse media coverage);
  • carry out client communication, service, billing and administration;
  • deal with client complaints; and
  • administer claims.

Taking account of applicable marketing laws, we also process personal information about our clients (former, current and prospective) in order to:

  • send our clients newsletters, know-how, promotional material and other marketing communications;
  • invite our clients to events (and arrange and administer those events).

Performing Services for Our Clients

As discussed above, many of our services involve the processing of personal information. In the majority of cases, personal information is provided to us in strict confidence, subject to restrictive undertakings on its use / disclosure.

Other Uses

If you apply for a position with Blackrock, we will need to collect personal information in order to consider your application, and during any interview and assessment phase.

If you contact us for any other reason, we will collect basic contact details, as well as any other personal information relevant to the reason for your enquiry, in order to resolve that enquiry.

What is our legal basis for collecting personal information?

All processing (i.e. use) of your personal information is justified by a “lawful basis” for processing. In the majority of cases, processing will be justified on the basis that:

  • the processing is necessary for the performance of a contract to which you are a party, or to take steps (at your request) to enter into a contract (e.g. where you request certain services as an individual client, or where we help advise your employer or service provider on fulfilling an obligation to you under a contract);
  • the processing is necessary for us to comply with a relevant legal obligation (e.g. where we are required to collect certain information about our clients for tax or accounting purposes, or where we are required to make disclosures to courts or regulators); or
  • the processing is in our legitimate interests, subject to due consideration for your interests and fundamental rights (this is the basis we rely upon for the majority of the processing of personal information in connection with the provision of our services, and also for the purposes of most client on-boarding, administration and relationship management activities).

In limited circumstances, we will use your consent as the basis for processing your personal information, for example, where we are required by applicable law to obtain your prior consent in order to send you marketing communications.

Before collecting and/or using any special categories of data (as that term is defined in the GDPR), or criminal record data, we will establish a lawful exemption which will allow us to use that information. This exemption will typically be:

  • your explicit consent;
  • the establishment, exercise or defence by us or third parties of legal claims; or
  • other uses allowed by applicable law including context specific exemptions provided for under local laws of EU Member States and other countries implementing the GDPR, such as in relation to the processing of special category data for the purposes of preventing or detecting fraud in relation to instructions from potential clients.

Disclosure of Personal Information to Third Parties

Blackrock will not disclose your personal information to third parties other than as described in this Privacy Policy unless Blackrock has your permission or is required or permitted by law. Blackrock may share such information with its affiliates as necessary to carry out the purposes for which the information was supplied or collected. Similarly, third party contractors, consultants and/or vendors engaged by Blackrock to provide services may have access to your personal information. These third parties will be subject to their own data protection requirements providing the same or greater level of security provided by Blackrock and in most instances, will also have entered into a written agreement with Blackrock which addresses the protection of your personal information.

Blackrock may also disclose your personal information for the purposes of:

  • responding to requests from law enforcement agencies, regulators or courts, or to subpoenas, search warrants, or other legal requests;
  • the prevention and/or detection of crime;
  • establishing legal rights or to investigate or pursue legal claims;
  • a merger, acquisition or corporate restructuring to which Blackrock is subject;
  • preventing risk of harm to an individual.

International Hosting and Transfer of Information

Blackrock is an international organisation and may transfer certain personal information collected on its websites across geographical borders to Blackrock offices, personnel, or third parties located throughout the world. Blackrock may also store such information in a jurisdiction other than where you are based including outside of the European Economic Area (“EEA”).

Blackrock will take appropriate steps ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognised as providing an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights.

You have a right to contact us for more information about the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of your personal information when this is transferred as mentioned above.

Information Security

Blackrock has reasonable technical safeguards, security policies and procedures in place to protect personal information from unauthorised loss, misuse, alteration, or destruction. Measures we take include placing confidentiality requirements on our staff members and service providers, limiting access to your personal information on a “need to know” basis, and providing training to appropriate Blackrock personnel.

Despite Blackrock’s best efforts, however, security cannot be absolutely guaranteed against all threats.

Retention of your personal information

Blackrock retains your personal information for the period of time required for the purposes for which it was collected, any compatible purposes which we subsequently establish, or any new purposes to which you subsequently consent, or to comply with legal, regulatory and Blackrock policy requirements.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Sarah Sutherland at info@blackrockx.com

Marketing

Blackrock may send you information related to its services, products and events that we believe are of interest to you. This information may be sent by post or via email. If at any point you no longer prefer to receive marketing communications from Blackrock you can (i) unsubscribe from Blackrock communications sent by email using a link provided in marketing emails sent from Blackrock; or (ii) contact us to exercise your right to prevent all forms of marketing (both post and email).

Changes to this Policy

By using Blackrock websites and services you consent to the collection, use and storage of personal information as described in this Privacy Policy. Blackrock reserves the right to make changes to this Website Privacy Policy from time to time. Blackrock will notify you by posting amendments to the Privacy Policy on this website.

Last updated: 25 May 2018

Modern Slavery Statement

Overview

The UK Modern Slavery Act 2015 requires commercial organisations supplying goods or services with the UK to publish a Modern Slavery statement setting out the steps taken during the previous financial year to ensure that there is no modern slavery taking place in their own business or in any of their supply chains.

This statement is made in pursuant to section 54(1) of the Modern Slavery Act 2015 (the “Act”) and sets out the steps that Blackrock Expert Services Ltd have taken during the previous financial year to ensure that there is no modern slavery taking place in their own businesses or in any of our supply chains.

Blackrock Expert Services is committed to compliance with the provisions of the Act, and is opposed to any form of slavery, servitude, forced labour or human trafficking.

About Blackrock Expert Services

Blackrock Expert Services is headquartered in London, UK.  The company was incorporated in 2009.  We have over 100 employees working across 4 offices globally.  Blackrock Expert Services is a specialised global professional services firm, providing high quality: expert witness; tribunal; and construction consulting services with a distinguished track record of working on iconic and complex construction projects around the globe.

Steps in the core business to address Modern Slavery

The Blackrock Expert Services values are the essence of our identity and they support the vision, drive, culture and conduct within the business.  The values are;

  • Quality and Service
  • Integrity and Independence
  • Diligence and Accuracy
  • Honesty and Respect
  • Learning and Development

The employee handbook summarises the principles of honest and ethical conduct that Blackrock Expert Services expect every employee to know and follow.  These duties state that a working environment free from harassment and where all staff are treated, and treat others, with dignity and respect, will be provided.  The company also states a commitment to equality of opportunity in employment, with aims of ensuring that all employees and job applicants are treated fairly and equally, supporting the company’s objective of providing a working environment that is free from all forms of discrimination.

All Blackrock Expert Services employees are required to read the Employee Handbook and confirm that they will adhere to the policies and practices when they join the company, and annually thereafter.

Blackrock Expert Services has a robust recruitment policy that includes conducting checks confirming eligibility to work in the UK and other countries in which we operate to safeguard against human trafficking or individuals being forced to work against their will.

Blackrock Expert Services encourages it’s employees to report any issues or concerns they may have about potential ethics violations or other potentially illegal conduct, which may include modern slavery/human trafficking.  Employees can report concerns in a confidential manner.

Steps taken in our Supply Chain

Blackrock Expert Services’ supplier/client relationships are based on lawful, efficient and fair practices.  We expect our suppliers to obey the laws that require them to treat workers fairly and provide a safe and healthy work environment.  Blackrock Expert Services will not knowingly use any supplier that uses forced, prison or indentured labour.

Blackrock Expert Services conducts due diligence on key suppliers/clients, this includes an online search to check the organisation’s reportable offences through proprietary third-party assessment and risk mitigation tool or a background check vendor.  Over the past year, key third-party suppliers/clients that were not previously checked have been assessed through the assessment and risk mitigation tool.

Future Plans

Following a review of the effectiveness of the steps we have taken this year to ensure that there is no slavery or human trafficking in our supply chains we intend to take the following further steps to combat slavery and human trafficking:

  • Blackrock Expert Services will develop and implement specific training regarding the Modern Slavery Act for employees responsible for client engagement
  • Blackrock Expert Services will conduct a review of our supplier/client contract language for inclusion of statements regarding our expectations to help prevent modern slavery and human trafficking
  • Blackrock Expert Services is developing an Anti-Slavery policy to be included in our employee handbook that will set out our stance on modern slavery and human trafficking, and explain how employees can identify instances of this and where employees can go for help
  • Blackrock Expert Services will continue to review our key suppliers/clients that are contracted with us through the assessment and risk mitigation tool.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes Blackrock Expert Services modern slavery statement for 2018.

This statement has been approved by the board and management of Blackrock Expert Services.  Michael Cauter, Chief Operating Officer, has been authorised to sign this statement on behalf of Blackrock Expert Services Ltd.

Michael Cauter, Chief Operating Officer

For and on behalf of Blackrock Expert Services Limited

Last Updated: 7 February 2019

Contact Us

If you have questions or concerns regarding these policies or Blackrock’s personal data processing policies, please contact Blackrock at: info@blackrockx.com